Yamini Kona has around 15 years of experience in Financial Services. She comes with a strong research and business analysis background and has authored various case studies and thought papers in the past.
Paul Bowman from Market Gravity shares his insights on how traditional long-term strategies are dead and banking organisations are finding new ways to innovate quickly.
When thinking about the implications of the gig economy, all industries must take notice of its disruptive nature in order to remain smart and streamlined, adapting to consumer needs. And, they can achieve this mainly by making their workforces more flexible. But particularly how can it affect the traditional finance industry and the new disruptive trend in fintech? The traditional financial industry is one of the anchors of the world economy, but it is undergoing a reinvention thanks to fintech. When you combine two major disruptive shifts -- fintech and the gig economy -- the results are powerful and game-changing.
We interviewed Kevin Bottoms, Global Vice President of TELUS International, about the importance of customer service and experience in financial services and beyond. Customer don't only need to be acquired, they need to be retained – by building trust.
It is generally calculated that businesses must spend between four and ten times more to acquire a new customer than to keep an existing one [1]. With that in mind, we would like to share several strategies risk departments can employ to help deliver a strong customer experience, an important component of customer loyalty.
We were interested in the P2P payment startup Cookies for quite a while now. When we met co-founder Lamine Cheloufi at the Pioneers Festival 2016 in Vienna, it was about time for an interview.
At the Pioneers Festival 2016 in Vienna, we met Maximilian Tayenthal of the rapidly growing mobile banking startup NUMBER26 and talked to him about the evolution in finance and what it means for their business.
We interviewed Raj Singh and Jürgen Hütter from online lender Avant about the reasons alternative lenders gain ground, why the US offers better prerequisites for the business and what the bank of the future will look like.
In London, we had the pleasure to meet with Co-founder and CEO Matiss Ansviesulis and PR-Specialist Viktorija Gorcakovaite from Creamfinance.
We talked to Michael Mellinghoff, Managing Director at TechFluence. Being a longtime banking professional with several years of experience with FinTech startups, we asked him about some of the key questions in the industry at the moment.
Teun von den Dries talked to us about his company GeoPhy and the role of fintechs in the finance sector.
Thomas Joykutty, working at the London office of Deloitte Digital, was part of the “Grid” team at Fintech Connect Live. We talked to him about their project, the terms fintech and insuretech and tried to take a look into the crystal ball.
Tel Aviv based startups App Dome offers what they described to us as “Security as a Service”.
We met a part of the Scalable Capital team in London: Adam French (Founder and UK Managing Director), Dr. Manuela Rabener, (Global CMO) and Marianne Slamich (PR specialist).