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FinTech Weekly Magazine

  • What the Gig Economy Means for the Emerging Fintech Industry

    When thinking about the implications of the gig economy, all industries must take notice of its disruptive nature in order to remain smart and streamlined, adapting to consumer needs. And, they can achieve this mainly by making their workforces more flexible. But particularly how can it affect the traditional finance industry and the new disruptive trend in fintech? The traditional financial industry is one of the anchors of the world economy, but it is undergoing a reinvention thanks to fintech. When you combine two major disruptive shifts -- fintech and the gig economy -- the results are powerful and game-changing.

  • FinTech Customer Experience is Changing Financial Services to Become Trusted Again

    We interviewed Kevin Bottoms, Global Vice President of TELUS International, about the importance of customer service and experience in financial services and beyond. Customer don't only need to be acquired, they need to be retained – by building trust.

  • Ways for Risk Management Departments to Provide a Winning Customer Experience

    It is generally calculated that businesses must spend between four and ten times more to acquire a new customer than to keep an existing one [1]. With that in mind, we would like to share several strategies risk departments can employ to help deliver a strong customer experience, an important component of customer loyalty.

  • Cookies – "Pay the Street Musicians Digitally"

    We were interested in the P2P payment startup Cookies for quite a while now. When we met co-founder Lamine Cheloufi at the Pioneers Festival 2016 in Vienna, it was about time for an interview.

  • There will be rebundling after unbundling – Interview with NUMBER26

    At the Pioneers Festival 2016 in Vienna, we met Maximilian Tayenthal of the rapidly growing mobile banking startup NUMBER26 and talked to him about the evolution in finance and what it means for their business.

  • Interview with Raj Singh & Jürgen Hütter from Avant

    We interviewed Raj Singh and Jürgen Hütter from online lender Avant about the reasons alternative lenders gain ground, why the US offers better prerequisites for the business and what the bank of the future will look like.

  • Innovative Finance ISA 2016: An overview
  • Interview with Creamfinance

    In London, we had the pleasure to meet with Co-founder and CEO Matiss Ansviesulis and PR-Specialist Viktorija Gorcakovaite from Creamfinance.

  • Interview with GeoPhy's Teun van den Dries

    Teun von den Dries talked to us about his company GeoPhy and the role of fintechs in the finance sector.

  • Interview with Jamie Rakover from App Dome

    Tel Aviv based startups App Dome offers what they described to us as “Security as a Service”.

  • Interview with Thomas Joykutty from Deloitte Digital

    Thomas Joykutty, working at the London office of Deloitte Digital, was part of the “Grid” team at Fintech Connect Live. We talked to him about their project, the terms fintech and insuretech and tried to take a look into the crystal ball.

  • Interview with Scalable Capital – “Death by a thousand small punches”

    We met a part of the Scalable Capital team in London: Adam French (Founder and UK Managing Director), Dr. Manuela Rabener, (Global CMO) and Marianne Slamich (PR specialist).

  • Interview with Michael Mellinghoff from TechFluence

    We talked to Michael Mellinghoff, Managing Director at TechFluence. Being a longtime banking professional with several years of experience with FinTech startups, we asked him about some of the key questions in the industry at the moment.

  • The Future of the Digital Bank

    New technologies have shown to be a driving force behind new business cases. Most of the time, however, banks are not really pioneers regarding these kind of changes. New providers keep pushing into traditional business areas and use innovative technologies to generate additional value for the customers. Particularly the past year needs to be viewed as a wake-up-call for the banking sector to push its efforts in the digital sector. How can banks react to challenges posed by new competitors like Apple Pay? Taking a look at other industries reveals a lot of opportunities apart from the risks. To use these opportunities, banks need to adjust their strategies smart and consistently.

  • Neo-Investing: Generating Digital Values

    The finance sector is increasingly affected by the presence of fintechs. But many of these finance start-ups do not really reinvent the banking business. What they do is adjusting it in a way that the customers can make better use of it. Berlin fintech company Bergfürst offers shares of young and growing companies to private investors and offers real estate investments since 2014.

  • New challenges through digital transformation: Customer orientation

    The virtual world created certain new customs. Decision-making is heavily influenced by the digitalization and this is, of course, also true for bank marketing. Customers inform themselves online, exchange opinions in the social networks and post online ratings. What used to be personal correspondence is now anonymous convenience in the world wide web. This online society calls for a new understanding of marketing and the way of dealing with the customer.

  • Creating the bank of the future

    BUSINESS CASES Co-Creation - this is the term by which the Consorsbank treads new paths in the retail business: They involve their customers in the development of products and services. Thereby, modern means of communication like Social Media and communities play increasingly important roles in the individual client business. Initial exerience has shown that the customers happily accept the opportunity to make a contribution, which makes the concept a significant step towards the future of banking.

  • Viewing digitalization as a chance (2/2)

    Business Cases The financial industry is currently still trying to catch up on their delayed start into the digitalized future. Technology-focussed start-ups approach different points of the value chain, to optimize digital banking processes. On this basis they develop a great number of business cases, all of which follow a similar goal: to simplify the digitalized everyday life of the customer. Disregarding the threat posed by these companies, established banks can view the digitalization as chance - provided that they adapt to the challenges and cooperate with FinTechs. Sutor Bank developed a start-up platform for fintechs, offering solutions and services which are subject to bank-licensing. This makes them an entry point for founders in the financial industry.

  • Viewing Digitalization as a chance (1/2)

    Business Cases The financial industry is currently still trying to catch up on their delayed start into the digitalized future. Technology-focussed start-ups approach different points of the value chain to digitally optimize banking processes. On this basis they develop a great number of business cases, all of which follow a similar goal: to simplify the digitalized everyday life of the customer. Disregarding the threat posed by these companies, established banks can view the digitalization as chance - provided they adapt to the challenges and cooperate with FinTechs. Sutor Bank developed a start-up platform for fintechs: it offers solutions and services which are subject to bank-licensing. This makes them an entry point for founders in the financial industry.

    Keywords: fintechs, start-up platform, strategy, digitalization

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