Nicky Senyard is CEO at Fintel Connect.
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Financial marketers today are operating under mounting pressure. Expectations to grow remain high, but budgets are leaner, compliance demands are tighter, and customer behavior is shifting at a pace that traditional strategies are struggling to keep up with. Nowhere is this more apparent than in the effort to connect with Gen Z.
Gen Z is fast becoming the hottest acquisition target, and it’s no surprise. Together with Millennials, they are expected to make up over 70 percent of global consumer spending by 2030 (Source: Bank of America). Already, this digitally native generation represents a growing share of the financial services customer base. They approach financial decisions with skepticism toward traditional advertising, an expectation for authenticity, and a preference for peer-validated content.
According to the 2024 Edelman Trust Barometer, 79 percent of Gen Z say trust is a critical factor in the brands they choose to support. And when it comes to money, nearly 70 percent of Gen Z report being influenced by a financial trend they discovered online, more than any other generation.
These statistics underscore two key insights:
1. Trust is essential when targeting this cohort.
2. They actively seek out and act on financial content from their online communities.
To acquire this segment efficiently and effectively, financial institutions must look beyond conventional awareness channels and adopt more targeted, performance-driven approaches. One such channel, affiliate marketing, is proving uniquely positioned to meet these demands. By partnering with trusted creators and publishers who resonate with Gen Z, financial marketers can deliver performance‑based customer acquisition that aligns with both behavioural trends and operational goals.
The Trust Shift: From Institutions to Individuals
Gen Z consumes content differently from previous generations. They actively seek advice from creators and communities they trust. These include YouTube educators, TikTok personal finance influencers, Reddit contributors, and blog reviewers, often long before turning to corporate websites or product pages.
Traditional media has lost its edge, with consumers increasingly skeptical of content that comes directly from brands. Instead, they’re turning to third-party validation and trusted voices to guide their decisions. Influence is built through ongoing, value-driven relationships with creators who speak directly to their audiences’ needs. For financial brands, earning trust means showing up in these ecosystems in a way that feels relevant, authentic, and aligned with the audience’s values.
Affiliate marketing, when executed strategically, makes this possible. It enables financial brands to partner with trusted voices who guide consumers throughout their decision-making journey, from early education to final conversion.
A Channel Built for Accountability and Efficiency
Affiliate marketing operates on a pay-for-performance model. Unlike fixed media buys or impression-based campaigns, affiliate partnerships only incur costs when meaningful outcomes such as clicks, leads, or acquisitions occur. For financial institutions under pressure to maximize return on spend, this model offers compelling advantages.
However, affiliate marketing is not just a cost-saving tool. It offers full-funnel utility, from awareness-building and education to direct response and conversion. Influencers introduce products, content publishers support research and comparison, and performance platforms help measure results. The result is a scalable channel that aligns marketing spend with business outcomes.
In an environment where marketers must justify every dollar, performance-based channels like affiliate marketing offer transparency, measurability, and adaptability that traditional advertising often lacks.
Compliance: A Necessary Foundation for Scale
In financial services, any marketing strategy must be grounded in compliance. This becomes especially important in affiliate and influencer channels, where third parties are involved in content creation and distribution.
Regulatory bodies continue to increase scrutiny around how financial products are marketed, particularly online. Missing disclosures, outdated rates, or misleading claims, even if made by a third-party partner, can result in significant reputational and legal risk.
To scale affiliate efforts responsibly, financial institutions must embed governance at every stage. This includes upfront partner vetting, pre-approval workflows, real-time content monitoring, and clear reporting structures. When properly implemented, these measures not only protect the brand but also accelerate campaign execution by reducing the friction between marketing and legal teams.
Compliance, when built into the foundation of a program, becomes a growth enabler rather than a blocker.
Strategic Partner Alignment and Brand Integrity
Success in affiliate marketing depends not on volume but on the quality and alignment of partners. In a landscape shaped by authenticity, the people and platforms that promote a financial brand must reflect its values, tone, and customer promise.
Gen Z, in particular, evaluates financial institutions not just on pricing or features but on social responsibility, transparency, and ethical alignment. Choosing the right creators and publishers, those who communicate with integrity and maintain strong relationships with their audiences, is essential to building brand equity.
Investing in partner enablement also plays a key role. Providing affiliates with updated product information, creative assets, and compliance training empowers them to deliver better content and drive more meaningful results. This not only strengthens performance but deepens loyalty between brand and partner.
The Roadmap for Financial Marketers
As the financial landscape continues to evolve, marketers must take a more agile, data-driven, and relationship-led approach to customer acquisition. For those leading the charge, several priorities stand out:
1. Reframe growth around outcomes, not exposure
Shift focus from impressions and reach to tangible results. Channels that drive measurable customer acquisition should be central to any marketing strategy.
2. Diversify the acquisition mix
Relying solely on paid search or traditional media limits scalability. A blended channel strategy that includes performance partnerships reduces risk and uncovers new opportunities. It also brings added authenticity and third-party validation to your marketing. By tapping into trusted voices, financial brands can expand reach while strengthening credibility.
3. Operationalize compliance
Establish marketing workflows where compliance is integrated, not retrofitted. Automate wherever possible to maintain speed and oversight.
4. Build high-quality partnerships
Work with partners who understand financial content, respect compliance boundaries, and resonate with your target audience, particularly younger demographics.
5. Use real-time data to continuously optimize
Leverage performance insights to test, iterate, and improve. Affiliate marketing provides granular data that can guide decision-making at every level.
Rethinking What Modern Acquisition Looks Like
Acquiring customers in today’s financial industry is no longer about broad visibility. It is about precise targeting, credible advocacy, and long-term relationship building. It is about engaging customers where they already are, on the platforms and with the voices they trust.
Affiliate marketing provides a framework to do this at scale. It allows financial institutions to adapt to the realities of modern consumer behavior, especially among Gen Z, while maintaining control over performance, compliance, and spend.
This is not a trend. It is a structural shift in how growth is achieved. Institutions that invest in the right partner strategies, infrastructure, and oversight will be positioned not just to compete, but to lead in the next phase of financial marketing.
